Privacy Policy

We take your privacy seriously. This Privacy Policy applies to visitors to our website and to anyone who registers interest, books a trade stand, contacts us or otherwise provides personal information to The Dog Groomers Market.

For the purposes of UK GDPR, the data controller is:

• Trading name: The Dog Groomers Market
• Email: info@thedoggroomersmarket.co.uk
• Website: https://thedoggroomersmarket.co.uk

Depending on how you interact with us, we may collect the following categories of information.

Personal information

Name, email address, telephone number and postal address.

Business information

Company name, trading name, role, business description and other details relevant to registering as a groomer, trader or exhibitor.

Technical information

IP address, device and browser information, and pages visited on our website. This is collected via cookies and similar technologies — see our Cookie Policy.

Marketing information

Your preferences for receiving marketing communications and how you engage with them.

We collect information when you:

• Complete forms on our website (registration, contact, trade stand booking).
• Purchase tickets or products.
• Attend our events.
• Download resources or subscribe to updates.
• Email us or contact us on social media.
• Visit our website (via cookies and analytics tools).
• Use software we provide as part of a service.

We use your personal information to:

• Deliver the services you have requested.
• Process payments and bookings.
• Provide customer support.
• Send service updates about events you have registered for.
• Send marketing communications where you have opted in.
• Improve our services and website.
• Analyse how visitors use our website.
• Meet our legal and regulatory obligations.

Under UK GDPR, we rely on the following legal bases:

• Contract — to fulfil bookings, purchases and services you have asked us to provide.
• Consent — for marketing emails and non-essential cookies.
• Legitimate interest — to run and improve our events and website in ways you would reasonably expect.
• Legal obligation — where the law requires us to retain records or share information.

We only send marketing communications where you have opted in. You can unsubscribe at any time using the link in any email we send, or by emailing info@thedoggroomersmarket.co.uk. Where appropriate we use double opt-in to confirm your subscription.

We only share information with trusted processors who help us run our services, and only for the purposes described in this policy. Categories of recipients include:

• Payment providers (when we accept payments).
• Hosting and infrastructure providers.
• Email delivery providers.
• Customer relationship and mailing list providers.
• Analytics providers.
• Professional advisers (such as accountants or legal advisers).
• Regulators or authorities where required by law.

We never sell your personal information.

Some of our suppliers may process data outside the UK. Where this happens, we make sure appropriate safeguards are in place — such as UK adequacy regulations, the UK International Data Transfer Agreement, or Standard Contractual Clauses.

To keep your information secure we use:

• Encryption in transit (HTTPS/TLS).
• Secure hosting providers.
• Access controls that limit who can see your data.
• Regular software and dependency updates.

We only keep personal information for as long as necessary to deliver our services and meet our legal obligations. When it is no longer needed we delete or anonymise it.

Under UK GDPR you have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information.
• Restrict how we use your information.
• Object to processing based on legitimate interest.
• Request a portable copy of your data.
• Withdraw consent at any time.
• Complain to the Information Commissioner's Office at ico.org.uk.

To exercise any of these rights, email info@thedoggroomersmarket.co.uk.

Our website may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their own privacy policies.

We may update this policy from time to time. When we do, we will update the "Last updated" date at the top of this page.

If you have any questions about this policy or how we use your information, contact us at info@thedoggroomersmarket.co.uk.